The Securities and Exchange Board of India (SEBI) has issued Circular No. SEBI/HO/OIAE/OIAE_IAD 3/P/CIR/2023/195 dated December 20, 2023, titled “Online Resolution of Disputes in the Indian Securities Market”. In accordance with the said circular, SEBI has established a common Online Dispute Resolution Portal (ODR Portal) — known as SMART ODR (Securities Market Approach for Resolution through ODR Portal) — to strengthen investor grievance redressal by facilitating online conciliation and arbitration for disputes arising in the securities market.
The SEBI circular can be accessed here: SEBI Circular
The SMART ODR Portal is available here: SMART ODR Portal
Investors are requested to take note of the above and refer to the SEBI circular for further details. Thank you for your continued trust and support.